Information Services

Responsibilities

The City of South Portland’s Information Services Department consists of a four-member team dedicated to evolving and supporting all aspects of the City’s technology environment. This also includes providing design, implementation, and support services for the South Portland School Department’s network, server, and telecommunications infrastructures. The IS Department does not provide tech support or services to the public.

Guiding Principles

Mission

To successfully integrate people, processes, and technology by fostering partnerships and consistently delivering solutions that serve as the foundation of City and School operations.

Vision

We strive to:

• Be an effective and efficient IT organization across the expanse of our responsibilities
• Exemplify the openness and community-mindedness expected of modern government
• Be a center of innovation within the City, as an enterprise and as a community
• Be a great place for talented IT professionals to work and grow
• Reflect and amplify the City's progressive vision in IT decision-making
• Be a service-oriented & trusted resource for City departments to help them achieve their goals

Core Values

• Exceptional service to both internal and external customers.
• Commitment means to work problems to their successful conclusion no matter the required effort and/or duration. To foster the motto of “Whatever it takes!”
• Expertise means to gain specialized knowledge in the support of networked systems through ongoing self-improvement and in support of the City’s initiatives.
• Leadership, set the example!